If you have medical insurance, we are pleased to help you receive your maximum allowable benefits. In order to achieve these goals, we need your assistance and your understanding of our financial policy.
Our office will call your insurance company to verify eligibility and benefits. Verifying insurance benefits is not a guarantee of payment or eligibility. It is your responsibility to be aware of any limitations such as pre-existing clauses, second opinion requirements, etc. written in your policy. Your insurance is an agreement between you and your insurance company. It is recommended that you also contact your insurance company regarding your benefits and coverage. CNA is not responsible for limitations of your policy or non-payment for any reason.
Charges for your treatment will be billed to your insurance company. However, if your insurance company has not paid their portion of the charges within 60 days, the account will revert to you. Regarding insurance payments, the phrase “more than the allowable charge” or “exceeds usual and customary amount” may be used by your insurance company to state that fees may exceed their allowable.
If there is a major discrepancy between our fees and your insurance carrier’s allowance, our office will assist you in providing your insurance company with additional information as needed for your claim.